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  • #22251
    Elnur
    Participant

    Hi

    Can you advice where do my customers find the information abou their subscription and how they cancel it
    I don’t manage to find the answer in docs

    #22252
    dualcube
    Keymaster

    @Elnur, thanks for your query.

    A student can track all their active subscription from their bank details directly.
    However, we are working on the enhancement where both admin and students can see lists of subscription.

    Let us know if you have any further query.

    #22253
    Elnur
    Participant

    Hi

    Sorry, i don’t understand. What do you mean by “from bank details”? Do you mean by customers online banking?
    There is no any way to check the status of subscription and cancel it from my website?

    #22255
    dualcube
    Keymaster

    Hi @Elnur, let me rephrase the answer.

    With Stripe, admin can log into the stripe dashboard and under subscription panel they can view all the subscription and cancel them, as you can see here – https://snipboard.io/YVPDS3.jpg

    Also, when we will share the beta version, you can have the option cancel the subscription from your site directly.

    Let us know if you need any further help.

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