Viewing 11 posts - 1 through 11 (of 11 total)
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  • #22473
    Anonymous
    Inactive

    presale question : before definitively choosing moowoodle i try the free plugin.
    my token seems not working and error log display nothing.
    Can a team member could respond me ? to try my token on their environment. I can also provide a staging website to make test (if private message can ben send for credentials)

    #22474
    dualcube
    Keymaster

    Hi Nigo, thank you for reaching out to us.

    Could you please run a test connection and share the error log with us? Once we have the error log, we’ll be able to identify the issue and provide further assistance.

    We appreciate your cooperation on this matter.

    #22475
    Anonymous
    Inactive

    Sorry but error log don’t display nothing.
    We got “Test connection failed. Check further details in error log.”

    Moodle Log display a black screen with only : “MooWoodle – log viewer”
    PHP errorlog is empty
    WP Debug config is :
    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘SCRIPT_DEBUG’, true );
    define( ‘SAVEQUERIES’, true );

    Cache plugin is disable.
    No log appear 🙁

    • This reply was modified 1 year, 4 months ago by .
    #22477
    Anonymous
    Inactive

    MooWoodle in Version 3.2.0 + setting Advance Log enabled. Nothing appear to help debug

    • This reply was modified 1 year, 4 months ago by .
    #22479
    dualcube
    Keymaster

    Nigo, in that case, can you please share a temporary admin, ftp access so we can check.
    While sharing the access, don’t forget to mark the response as private.

    #22482
    dualcube
    Keymaster

    Hi @Nigo, we haven’t heard back from you.

    We are still waiting for your access, can you please share that with us.

    #22495
    Anonymous
    Inactive

    I create staging and send a credentials, you confirm not receiving nothing after your last message ?

    #22513
    jotter
    Participant

    I had the same problem. The test connection failed on Create User with no log output. The problem turned out to be that the moodle test user already existed in my Moodle db, so the create failed. Really, the code should test for that first rather than give an incorrect error message.

    Also, ‘Catagory Fetch’ is incorrectly spelt. Should be ‘Category Fetch’.

    #22766
    dualcube
    Keymaster

    @jotter, thanks for letting us know.
    We will take care of this issue in our next update.

    #22480
    Anonymous
    Inactive
    This reply has been marked as private.
    #23391
    dualcube
    Keymaster
    This reply has been marked as private.
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