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LMS Development Company – Expert Moodle Developers › Forums › MooWoodle › failed connexion and authentification on Moodle for a user customer

Tagged: courses access for customers, login failed, test connexion

  • This topic has 1 reply, 2 voices, and was last updated 1 year, 12 months ago by dualcube.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • January 26, 2024 at 3:18 am #21065
    Béatrice Chalier
    Participant

    Good evening,
    I will contact you again after resuming the configuration as indicated in the documentation.
    Everything is correct on the Worpdress, Moowoodle and Woocommerce side, however it is impossible for me to declare the “auth_moowoodle_user_sync_get_all_users_data” function on Moodle for the external Moowoodle service because it does not exist for Moodle. Furthermore, I tried to do a connexion test and this is what the log gives me:

    ”

    25/01/2024 15:13:12: MooWoodle Log file Cleared

    25/01/2024 15:22:23:

    moowoodle url:https://www.adbc-formation.fr/webservice/rest/server.php?wstoken=XXXXXXXXXXXXXXXXXXXXX&wsfunction=core_webservice_get_site_info&moodlewsrestformat=json&

    moowoodle response:{“headers”:{},”body”:”{\”sitename\”:\”adbc Formation\”,\”username\”:\”artibiocom\”,\”firstname\”:\”Christophe\”,\”lastname\”:\”Corne\”,\”fullname\”:\”Christophe Corne\”,\”lang\”:\”fr\”,\”userid\”:2,\”siteurl\”:\”https:\\\/\\\/www.adbc-formation.fr\”,\”userpictureurl\”:\”https:\\\/\\\/www.adbc-formation.fr\\\/pluginfile.php\\\/5\\\/user\\\/icon\\\/lambda\\\/f1?rev=9691\”,\”functions\”:[{\”name\”:\”core_auth_confirm_user\”,\”version\”:\”2022112803\”},{\”name\”:\”core_course_get_categories\”,\”version\”:\”2022112803\”},{\”name\”:\”core_course_get_courses\”,\”version\”:\”2022112803\”},{\”name\”:\”core_course_get_courses_by_field\”,\”version\”:\”2022112803\”},{\”name\”:\”core_user_create_users\”,\”version\”:\”2022112803\”},{\”name\”:\”core_user_delete_users\”,\”version\”:\”2022112803\”},{\”name\”:\”core_user_get_users\”,\”version\”:\”2022112803\”},{\”name\”:\”core_user_update_users\”,\”version\”:\”2022112803\”},{\”name\”:\”core_webservice_get_site_info\”,\”version\”:\”2022112803\”},{\”name\”:\”enrol_manual_enrol_users\”,\”version\”:\”2022112800\”},{\”name\”:\”enrol_manual_unenrol_users\”,\”version\”:\”2022112800\”}],\”downloadfiles\”:0,\”uploadfiles\”:0,\”release\”:\”4.1.3 (Build: 20230424)\”,\”version\”:\”2022112803\”,\”mobilecssurl\”:\”\”,\”advancedfeatures\”:[{\”name\”:\”usecomments\”,\”value\”:1},{\”name\”:\”usetags\”,\”value\”:0},{\”name\”:\”enablenotes\”,\”value\”:1},{\”name\”:\”messaging\”,\”value\”:1},{\”name\”:\”enableblogs\”,\”value\”:0},{\”name\”:\”enablecompletion\”,\”value\”:1},{\”name\”:\”enablebadges\”,\”value\”:1},{\”name\”:\”messagingallusers\”,\”value\”:0},{\”name\”:\”enablecustomreports\”,\”value\”:1},{\”name\”:\”mnet_dispatcher_mode\”,\”value\”:1}],\”usercanmanageownfiles\”:true,\”userquota\”:0,\”usermaxuploadfilesize\”:-1,\”userhomepage\”:1,\”userprivateaccesskey\”:\”XXXXXXXXXXXXXXXXXXXXXXX\”,\”siteid\”:1,\”sitecalendartype\”:\”gregorian\”,\”usercalendartype\”:\”gregorian\”,\”userissiteadmin\”:true,\”theme\”:\”lambda\”,\”limitconcurrentlogins\”:0}”,”response”:{“code”:200,”message”:”OK”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}

    25/01/2024 15:22:23:

    It seems that you are using MooWoodle Pro but Moodle external web service functions ‘auth_moowoodle_user_sync_get_all_users_data’ is not configured correctly.”

    Finally, to finish, I simulated a purchase as a buyer with another username, email and another browser but I do not have access to the course although my account information does give me an identifier and a password in my courses informations.
    They also don’t work if I try to connect to the platform through the login page.
    I can give you admin access if you wish so that you can see where the problems are coming from?
    Thank you for your help, it’s very urgent.

    Sincerely,
    Christophe Corne

    January 27, 2024 at 1:49 pm #21073
    dualcube
    Keymaster

    @Christophe, we will release an update today, with a fix.

    Kindly provide us some time.

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