[Armelle]

Hello,
I encounter lots of problems with Moowoodle and Moowoodle Pro.
I finally succeeded in having automatic account creation with that code :

“function moowoodle_force_set_language($user_data){
$user_data[‘lang’]=’fr’;
return $user_data;
}
add_filter(‘moowoodle_moodle_users_data’, ‘moowoodle_force_set_language’ );

add_theme_support( ‘responsive-embeds’ );”

But the enrollment doesn’t work then.
Also, after order confirmation, I no longer can identify into wordpress or into moodle with the account I made the order with.
Can you help me ? It’s been very complicated to use MooWoodle since I installed it.
Thanks
Armelle

[dualcube]

@Armelle, sorry to hear that you have faced this issue.

Have you enabled the User Synchronization option and enabled password and username?
Also, can you please share a video of the issue so we can reproduce that on your end and assist you further with this.

It would be helpful, if you can share a temporary admin access of WordPress and Moodle, along with FTP, so we can check and fix this on your end.

While sharing the access, don’t forget to mark the response as private.

[Armelle]

Hello,

Thanks for you answer.

I had to uninstall MooWoodle to set up another solution.
The parameters you are mentioning were enabled.
I’m sorry I can’t share videos or give you FTP access for security issues.

I’ve lost time with the plugin and would like to receive a refund.

Thank you
Armelle

[dualcube]

@Armelle, Please understand that we haven’t encountered any issues on our end, so we’re unsure about the challenges you’re facing and how to resolve them.

Your cooperation is essential for us to assist you effectively.

[Author]

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