[aleselva]

Hello!
The log message error is:
————–
05/02/2024 13:09:48:

moowoodle url:https://escuela.rebisfloral.com//webservice/rest/server.php?wstoken=af59aef3cc7ab9bd603fc874fa860661&wsfunction=core_webservice_get_site_info&moodlewsrestformat=json&

moowoodle response:{“headers”:{},”body”:”{\”exception\”:\”webservice_access_exception\”,\”errorcode\”:\”accessexception\”,\”message\”:\”Excepci\\u00f3n al control de acceso\”}”,”response”:{“code”:200,”message”:”OK”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}

05/02/2024 13:09:48:

moowoodle error:Excepción al control de acceso
—————-

As you mentioned in the wordpress.org forum the WordPress is not able to get the site info, but I configured the plugin following the tutorial step by step. Could you help me? I’m stuck on this. Thanks!

[dualcube]

@aleselva, as you are still facing this, please do create temporary admin access and share the admin, ftp access.

While sharing the access, don’t forget to mark the reply as private.

[aleselva]

This reply has been marked as private.

[aleselva]

This reply has been marked as private.

[dualcube]

This reply has been marked as private.

[aleselva]

Thank you very much for your help!!

Regards, Alejandra

[dualcube]

@aleselva, We are happy to help.

We would love it if you shared your experience by giving us 5/5 review here : https://wordpress.org/support/plugin/moowoodle/reviews/#new-post

Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need should an issue with our services arise.

[aleselva]

Done!

[dualcube]

@aleselva, Thank you for your positive review of our plugin! We’re thrilled to hear you’re enjoying it. If you ever need assistance or have suggestions, feel free to reach out.

[Author]

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