- This topic has 1 reply, 2 voices, and was last updated 3 months, 1 week ago by
.
-
Posts
-
Hello, My plugin page ask me to update the Moowodle Pro and each time the update failed because of no corect archive found.
The message is:The update process begins. It may take some time with some hosts, thank you for your patience.
Activation of maintenance mode…
MooWoodle Pro extension update (1/1)Downloading the update from https://dualcube.com/?user_id=612&am_download_file=18156&am_order=20614&hname=3wjfg5ploGz8&hkey=XXXXXXXXXXXX&hexpires=1706824371&remote_url=no…
Unpacking the update…
Installing the latest version…
Extension update failed.An error occurred while updating MooWoodle Pro: The archive could not be installed. No valid extension found.
Disabling maintenance mode…
All updates are complete.
Thank you for your help !
Christophe@Christophe, sorry to hear that you have faced this issue.
You can goto wp-admin >> dashboard >> updates and update the plugin from there.
If the issue is till there, then it may happen that your server is blocking our IP address. Kindly contact your server to whitelist our IP address : 141.193.213.10
In the meantime, you can download the moowoodle plugin from your my account tab and install this : https://dualcube.com/my-account/api-downloads/
Not to worry, this will not affect any settings.
- You must be logged in to reply to this topic.