Manual enrolment plugin instance doesn’t exist or is disabled

[SzymonWP]

Wow, thanks. It starting to work now. I run the connection test, and it shows user sync error:
User Creation : Failed, please check the error log
At the error log i see:

29/03/2024 10:38:05:
moowoodle error:Wykryto nieprawidłową wartość parametru.

It means incorrenct parameter value.

[dualcube]

This reply has been marked as private.

[SzymonWP]

I placed an test order, user had been enrolled – thanks for that! But i faced another problem – when user bought 1 course, he obtained access to all 3 courses on Moodle after enroll.

[dualcube]

Hi @SzymonWP, we didn’t face any such issue on our end.

Can you please create a staging site access and share a temporary admin access of your moodle and wordpreess so we can check.
While sharing the access, don’t forget to mark the response as private.

[SzymonWP]

Hi,
i checked it again and everything seems to work fine. Many thanks for your help – you got an 5/5 review from me 🙂
Regards,
Szymon

[dualcube]

Thank you for letting us know @SzymonWP! We’re glad to hear everything is working fine for you now. Your feedback and positive review mean a lot to us.

Kindly shared your experience here : https://wordpress.org/support/plugin/moowoodle/reviews/#new-post

If you need any further help, please let us know.

[crocyx]

Hello,
Could you please share the solution to that issue as I am experiencing the same problem.
I received the error “Manual enrollment plugin instance doesn’t exist or is disabled for the course” when running the connection test (enrol user phase), but I checked and the plugin is activated and functioning.
Thanks in advance for your help!

[dualcube]

Hi Crocyx, sorry to hear that you have faced this issue.

Please make sure whether you have enabled manual enrollment method for your site?
Do keep us posted.

[crocyx]

Hi,
Thanks for your reply!
Yes manual enrolment is enabled for my site and on all of my courses.

[dualcube]

Hi, in that case please do create a temporary admin and ftp access so our team can check.

While sharing the access don’t forget to mark the response aa private.

[crocyx]

Hi,
I don’t know how, but everything works fine now.
Thank you for your support!

[dualcube]

@crocyx, great to know that.
If you need any further help, please do let us know.

[Author]

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