[dualcube]

@magfinanzas, sorry to hear that you have faced this issue.

Please check whether you have enabled the option “Can download files”, at the time of creating the web functions : https://snipboard.io/UuKHvX.jpg

Kindly check and let us know if this fixed the issue.

[dualcube]

Hi Marco, as shared over the chat, kindly follow this instruction :

– Install the new version of MooWoodle, MooWoodle Pro and MooWoodle Auth from here – https://dualcube.com/my-account/api-downloads/

– Once you will install the plugin in both WordPress and Moodle, kindly reconfigure the functions as shared here –

Auth MooWoodle For Moodle (PRO)

MooWoodle Set Up Guide

– Then make sure you have added the correct token
– After that re-run the test connection and share what errors are you getting.

Let us know if you need any further help.

[dualcube]

This reply has been marked as private.

[dualcube]

Hi Marco, can you please schedule a call here – https://calendly.com/admin-oaq/meeting-with-dualcube

[dualcube]

@Marco Baum, if you change the WordPress site url in moowoodle auth plugin, then it should work fine.

Anyway, as this is not working, can you please share access for your WordPress and Moodle site so we can check.

While sharing the access, don’t forget to mark the response as private.

[dualcube]

Hi Marco, may I know which domain did you changes, WordPress or Moodle?

[dualcube]

@crocyx, great to know that.
If you need any further help, please do let us know.

[dualcube]

Hi, in that case please do create a temporary admin and ftp access so our team can check.

While sharing the access don’t forget to mark the response aa private.

[dualcube]

Hi Crocyx, sorry to hear that you have faced this issue.

Please make sure whether you have enabled manual enrollment method for your site?
Do keep us posted.

[dualcube]

Hi @Elnur, let me rephrase the answer.

With Stripe, admin can log into the stripe dashboard and under subscription panel they can view all the subscription and cancel them, as you can see here – https://snipboard.io/YVPDS3.jpg

Also, when we will share the beta version, you can have the option cancel the subscription from your site directly.

Let us know if you need any further help.

[dualcube]

@Elnur, thanks for your query.

A student can track all their active subscription from their bank details directly.
However, we are working on the enhancement where both admin and students can see lists of subscription.

Let us know if you have any further query.

[dualcube]

@papahepcat, Thank you for the update. We are glad to hear that everything seems to be functioning normally now. If you encounter any further issues or need assistance in the future, please don’t hesitate to reach out.

[dualcube]

Hi , sorry for this delay. Somehow we have missed your mail.

Regarding this issue “But I’m now finding that when testing and I submit a purchase, I don’t get redirected to the course page when purchase is complete. After clicking the final button to complete a purchase, the page loads for a very long time then get redirected to the Moodle homepage”, is this a general flow you are getting or this issue is only with coupon?

Also, will it be possible for your to share a admin access so we can debug this on your end.

[dualcube]

Hi @papahepcat, we are not able to recreate the issue on our end with Moodle 4.4

Will it be possible for you to create staging site and share the admin, ftp access of this site. So we can debug this issue.
While sharing the access, don’t forget to mark the response as private.

[dualcube]

Hi Dan, thanks for getting in touch with us over here.

Can you please provide us one small information, which version of Moodle are you running on your end, so we can assist you further.

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